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Consumer Direct Care Network Wisconsin
TRAINING
Materials available in Spanish have a 🌐 icon. To view translated versions of these materials, select Spanish from the top menu.
Instructional Enrollment Videos
The videos below provide step-by-step instructions on how to complete enrollment packets.
FEA Adult Member Enrollment Packet
FEA Minor Child Member Enrollment Packet
FEA Employee (Caregiver) Enrollment Packet - Serving an Adult Member
DocuSign Employee Enrollment Packet
DirectMyCare Portal
If you do not need to use EVV, enter your time in the DirectMyCare portal. It is the easiest and most secure way to submit and approve time.
Employee/Caregiver Materials
Web Portal Activation
Web Portal Navigation 🌐
Time & Mileage Entry 🌐
Viewing Time & Mileage 🌐
Reading the Legend 🌐
Deleting Time 🌐
Shift Correction 🌐
Suspended Shifts
Downloading an Authenticator App
Multi-Factor Authentication 🌐
VIDEO: MFA Overview
MFA - DMC Setup Text/SMS
MFA - DMC Setup Email OTP
MFA - DMC Setup Authenticator App
MFA - Change Default Authenticator
MFA - Setup Backup Options
Resetting Your Password
Member Materials
Web Portal Activation
Web Portal Navigation 🌐
Viewing Time & Mileage 🌐
Reading the Legend 🌐
Approving & Rejecting Time 🌐
Reports and Documents 🌐
Changing Roles
Downloading an Authenticator App 🌐
Multi-Factor Authentication 🌐
VIDEO: MFA Overview
MFA - DMC Setup Text/SMS
MFA - DMC Setup Email OTP
MFA - DMC Setup Authenticator App
MFA - Change Default Authenticator
MFA - Setup Backup Options
Resetting Your Password
Electronic Visit Verification (EVV)
The Wisconsin Department of Health Services (DHS) contracts with Sandata Technologies as the vendor of EVV time-entry services.
Sandata Mobile Connect App
Getting Started
Introduction to the Sandata Mobile Connect (SMC) App
SMC App User Guide
Downloading the SMC App
First Time Login
Time Entry
Additional Tools
Sandata Telephonic Visit Verification (TVV)
Step-by-Step Videos
Toolkit User Guide
Sandata Fixed Visit Verification (FVV)
Toolkit User Guide
Payroll
Additional Materials
Creating an Email Address