TRAINING

Materials available in Spanish have a 🌐 icon. To view translated versions of these materials, select Spanish from the top menu.

Instructional Enrollment Videos

The videos below provide step-by-step instructions on how to complete enrollment packets.

FEA Adult Member Enrollment Packet 
FEA Minor Child Member Enrollment Packet 
FEA Employee (Caregiver) Enrollment Packet - Serving an Adult Member 
DocuSign Employee Enrollment Packet

My Direct Care Portal

Caregivers must submit time using a paper timesheet or the web portal, MyDirectCare.com. Using the My Direct Care Portal is the most efficient and accurate way to submit your time.
Employee Materials
Registration
Time Entry
View Time Card
Member Materials
Registration
Time Card Approval
View Time Card

Electronic Visit Verification (EVV)

The Wisconsin Department of Health Services (DHS) contracts with Sandata Technologies as the vendor of EVV time-entry services.

Sandata Mobile Connect App

Getting Started
Introduction to the Sandata Mobile Connect (SMC) App
SMC App User Guide
Downloading the SMC App
First Time Login
Time Entry
Starting a Visit
Completing a Visit
Group Visit
Additional Tools
Password Reset
Signing Out
Using Offline Mode

Sandata Telephonic Visit Verification (TVV)

Step-by-Step Videos
Toolkit User Guide

Sandata Fixed Visit Verification (FVV)

Toolkit User Guide

Payroll

How to Read your W-2 🌐
Wisely Pay Card Information 🌐
ADP Registration Instructions 🌐
W-2 FAQs

Security

Accessing Secure Email 🌐
Security Best Practices

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