TRAINING

Materials available in Spanish have a 🌐 icon. To view translated versions of these materials, select Spanish from the top menu.

Instructional Enrollment Videos

The videos below provide step-by-step instructions on how to complete enrollment packets.

FEA Adult Member Enrollment PacketΒ 
FEA Minor Child Member Enrollment PacketΒ 
FEA Employee (Caregiver) Enrollment Packet - Serving an Adult MemberΒ 
DocuSign Employee Enrollment Packet

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Caregivers must submit time using a paper timesheet or the web portal, MyDirectCare.com. Using the My Direct Care Portal is the most efficient and accurate way to submit your time.
Employee Materials
Registration
Time Entry
View Time Card
Member Materials
Registration
Time Card Approval
View Time Card

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The Wisconsin Department of Health Services (DHS) contracts with Sandata Technologies as the vendor of EVV time-entry services.

Sandata Mobile Connect App

Getting Started
Introduction to the Sandata Mobile Connect (SMC) App
SMC App User Guide
Downloading the SMC App
First Time Login
Additional Tools
Password Reset
Signing Out
Using Offline Mode

Sandata Telephonic Visit Verification (TVV)

Step-by-Step Videos
Toolkit User Guide

Sandata Fixed Visit Verification (FVV)

Toolkit User Guide

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How to Read your W-2 🌐
Wisely Pay Card Information 🌐
ADP Registration Instructions 🌐
W-2 FAQs

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Accessing Secure Email 🌐
Security Best Practices

Need more help?

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