Since 1997, Consumer Direct has been working directly with individuals self-directing their care in their homes, communities and villages, building quality service systems and collaborating effectively with state programs. Our sister companies are located in Alaska, Arizona, Idaho, Nevada, New Mexico, Minnesota, Montana and Texas. Collectively, we provide services to over five thousand people.

Partnering with Consumer Direct:

Our goal is to take the mystery and complexity out of managing caregivers and services, through excellent
customer service. This starts with a face-to-face meeting. We review:

• The models of self-direction
• The Individual and/or Managing Party's role and Consumer Direct's role
• Complete necessary forms for the model chosen
• Assist with the completion of required caregiver paperwork
• Provide tools for recruiting and training caregivers.
• Explain the time sheet/payroll process

We believe our job is to provide the right tools so you succeed in managing your supports and achieve your goals. Ongoing, Consumer Direct will assist with tasks such as:

• Facilitate caregiver background checks
• Caregiver record retention
• Process time sheet and issue pay checks
• Withhold and file employer and caregiver related payroll taxes
• Ensure Worker's Compensation and Unemployment Coverage
• Compliance with Federal and State rules and regulations
• Provide spending summaries (On-line access available)